PolicyEffective Date: 01/01/2025

At Kabir, customer satisfaction is our top priority. We understand that sometimes plans change, or a product might not meet your expectations. This policy explains our guidelines for cancellations, returns, and refunds.

1. Order Cancellation

  • Before Shipping:
    You may cancel your order anytime before it is shipped by contacting us at support@kabirshoppe.com.
    • If payment has already been made, a full refund will be issued to your original payment method.
  • After Shipping:
    Once the product is shipped, cancellation is no longer possible. However, you may still be eligible for a return after delivery (see Return section below).

2. Return Policy

We offer a 7-day return window from the date of delivery. To be eligible for a return:

  • The item must be unused, in its original condition, and in the original packaging.
  • Proof of purchase (order number or invoice) must be provided.
  • Returns must be initiated by contacting us at support@kabirshoppe.com within 7 days of receiving the item.

⚠️ Note: We do not accept returns for items that are damaged due to misuse, wear & tear, or those returned without original packaging.

3. Refunds

  • Once we receive and inspect the returned item, we’ll notify you about the status of your refund.
  • If approved, the refund will be processed to your original method of payment within 5–7 business days.
  • Shipping charges (if applicable) are non-refundable unless the return is due to our error (wrong or damaged product).

4. Damaged or Incorrect Products

If you receive a damaged or incorrect item:

  • Please notify us within 48 hours of delivery.
  • Share photos or videos of the damaged/wrong item via email to support@kabirshoppe.com.
  • We will arrange a replacement or refund at no extra cost to you.

5. Exchange Policy

We currently do not offer direct product exchanges. If you’d like a different item, please return the original item (if eligible), and place a new order separately.

6. Non-Returnable Items

Certain items are non-returnable:

  • Products marked “Final Sale” or “Non-returnable” on the product page.
  • Customized or personalized products.
  • Gift cards or promotional items.

7. Contact Us

For any return, refund, or cancellation inquiries, please contact:

Kabir
📧 Email: support@kabirshoppe.com
🌐 Website: https://kabirshoppe.com